washroom services

About Initial Washroom Hygiene

Call us for a free quote on 0800 313 4972  or Contact Us

Servicing British businesses since 1903

Rated Excellent on Trustpilot Committed to customer service

Innovative solutions with industry leading technology

Washroom & Hygiene Services

As part of the Rentokil Initial group, we pride ourselves on being a global company with a local feel. With more than 100 years in the service industry, we have always been British owned and innovative, leading to great customer relationships and a position of trust in the UK market.

We are one of the UK’s leading washroom services providers, with an extensive range of products and services that will enhance your washroom and make you compliant with key legislation. 

Our core washroom hygiene solutions provides soap dispensers, sanitising products, hand dryers, sanitary waste bins, air fresheners and floor mats.

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  • Innovative Solutions - With over 100 years of experience, we understand how to create innovative products and services which help to create high hygiene standards.

  • Local and Expert Response - Our customer service model is centred around quickly meeting customer needs and is delivered by highly trained, Royal Society for Public Health accredited, local Customer Delivery Representatives.

  • Health & Safety - We have a 'safety first' approach that ensures we will always act responsibly on your premises.

  • Technology - We utilise cutting edge technology to provide transparent customer reporting and the best customer solutions.

  • Sustainability - All of the sanitary waste we collect in England is processed through Waste to Energy outlets. We offset our global carbon footprint through a partnership with Cool Earth.

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Service promise

By offering hassle free services tailored specifically to your specific needs, Initial delivers the highest levels of innovative solutions and customer care. We will install and maintain your hygiene solutions, manage your consumables, dispose of waste and ensure compliance with health and safety standards.

1. Contact Initial

Contact us and we will arrange for your local hygiene team to be in touch.

  • Local, expert hygiene surveyors
  • Calls returned within 24 hours (Mon-Fri)

2. Site

An Initial Hygiene Consultant will perform a thorough inspection of your business and discuss your businesses' specific hygiene needs.

  • Virtual or in-person appointments available at a time of your convenience
  • Physical surveys will adhere to social distancing and face covering guidance

3. Tailored Solution

After finding out your needs, we will recommend a solution based on your specific requirements.

  • Hygiene solutions tailored to your business requirements
  • Products compliant with all hygiene and environmental regulations
  • Discreet installation with no disruption to your business

4. Ongoing Aftercare

Following your installation, we will stay in touch to ensure our products are meeting your needs and recommend any other solutions that may be beneficial to you.

  • A dedicated Account Manager who will deal with any queries
  • Account reviews on a schedule to suit you
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