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Washroom & Hygiene Services
As part of the Rentokil Initial group, we pride ourselves on being a global company with a local feel. With 120 years in the service industry, we have always been British owned and innovative, leading to great customer relationships and a position of trust in the UK market.
We are one of the UK’s leading washroom hygiene services providers with an extensive range of products and services that will enhance your washroom and make you compliant with key legislation.
Our core washroom hygiene solutions provides soap dispensers, sanitising products, hand dryers, sanitary waste bins, air fresheners and floor mats.
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Local and Expert Response - Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
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Innovative Solutions - Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
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Technology - Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
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Health & Safety - A company with a ‘World Class’ Health & Safety record.
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Sustainability - A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales.
Explore our washroom solutions
Frequently asked questions
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What are washroom hygiene services?
Washroom hygiene services refer to a suite of products which will help you to create a more hygienic site. These solutions cover everything from soap and sanitisers to the safe disposal of sanitary waste.
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What business sizes do you cater for?
We operate throughout the country and serve some of the largest companies in the United Kingdom and around the world. We are scaled to deliver consistently high levels of service whether you are a small single site business or a multi‐site, multi‐national organisation.
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Can I have my supplies delivered at hours that suit me?
On your first meeting with our local Initial Washroom Hygiene expert, you will have the opportunity to provide your exact service requirements and preferences, which we will do our best to fulfil.
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Is it easy to change my hygiene services account to Initial without unnecessary disruption?
Our dedicated account teams will accompany you every step of the way. We have many years’ experience migrating customers from existing providers to Initial with no disruption in service cover. We will get to know how you operate and what you require and make it our business to tailor and implement our hygiene services accordingly.
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Do you provide 24‐hour service?
We are always available to answer your questions and respond to your needs. That’s true of everyone at Initial from account managers to service operators. Everyone on our team is dedicated to helping your business perform as well as possible.
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How long will it take to receive a quote?
Our expert consultants will meet with you to conduct a thorough audit of your hygiene services needs. Once we fully understand who you are and what you need, our dedicated account teams will provide a specific, fully‐quoted hygiene service recommendation, always endeavouring to meet the time frames and demands of your business.
Service promise
By offering hassle free services tailored specifically to your specific needs, Initial delivers the highest levels of innovative solutions and customer care. We will install and maintain your hygiene solutions, manage your consumables, dispose of waste and ensure compliance with health and safety standards.
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