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Customer Reviews

Call us for a free quote on 0800 313 4972  or Contact Us

Servicing British businesses since 1903

Rated Excellent on Trustpilot Committed to customer service

Innovative solutions with industry leading technology

Customer Reviews

Initial are one of the UK’s leading washroom hygiene, vending and floorcare companies. Our hygiene solutions enhance your washroom and ensure your compliance with important legislation.

In 2017 we joined Trustpilot to allow our customers to tell us how they feel about our services. The results attest to our prioritisation of customer service and we hope that you find them to be informative and accurate.

Trustpilot
Initial Washroom Hygiene UK

Great service from guy who visits us to change our mats

By Lyn Duncan, September 2020

4 star rating out of 5

3813 reviews on

Initial Washroom Hygiene UK

Always cheerful and helpful

By Alan, September 2020

5 star rating out of 5

3813 reviews on

Initial Washroom Hygiene UK

Excellent Service

By Tower Print Ltd, September 2020

5 star rating out of 5

3813 reviews on

Initial Washroom Hygiene UK

Very fast efficient and friendly service

By Satisfied Customer, September 2020

5 star rating out of 5

3813 reviews on

Initial Washroom Hygiene UK

Gentleman was friendly, efficient and professional. Highly recommend

By Premier Inn, September 2020

5 star rating out of 5

3813 reviews on

Contact Us

About Initial

Find out more about who we are and how we can help.

1. Contact Initial

Contact us and we will arrange for your local hygiene team to be in touch.

  • Local, expert hygiene surveyors
  • Calls returned within 24 hours (Mon-Fri)

2. Site
Survey

An Initial Hygiene Consultant will perform a thorough inspection of your business and discuss your businesses' specific hygiene needs.

  • Virtual or in-person appointments available at a time of your convenience
  • Physical surveys will adhere to social distancing and face covering guidance

3. Tailored Solution

After finding out your needs, we will recommend a solution based on your specific requirements.

  • Hygiene solutions tailored to your business requirements
  • Products compliant with all hygiene and environmental regulations
  • Discreet installation with no disruption to your business

4. Ongoing Aftercare

Following your installation, we will stay in touch to ensure our products are meeting your needs and recommend any other solutions that may be beneficial to you.

  • A dedicated Account Manager who will deal with any queries
  • Account reviews on a schedule to suit you
Contact Us Today

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