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Customer Reviews

Call us for a free quote on 0800 313 4972  or Contact Us

Servicing British businesses since 1903

Rated Excellent on Trustpilot Committed to customer service

Innovative solutions with industry leading technology

Customer Reviews

Initial are one of the UK’s leading washroom hygiene, vending and floorcare companies. Our hygiene solutions enhance your washroom and ensure your compliance with important legislation.

In 2017 we joined Trustpilot to allow our customers to tell us how they feel about our services. The results attest to our prioritisation of customer service and we hope that you find them to be informative and accurate.

Trustpilot
Initial Washroom Hygiene UK

Gentleman who comes in to change our mat weekly is polite, always introduces himself and is very chatty! He makes an…

By Premier Store, December 2020

5 star rating out of 5

3994 reviews on

Initial Washroom Hygiene UK

Great Service. Large inner front door mats and sanitisers helping us keep our property safe and clean. The gentleman who…

By Premier Store, St Dogmaels, December 2020

5 star rating out of 5

3994 reviews on

Initial Washroom Hygiene UK

Michael is a fantastic ambassador for initial, friendly, efficient and enthusiastic

By Interserve Ltd, December 2020

5 star rating out of 5

3994 reviews on

Initial Washroom Hygiene UK

Andrew is always polite and proffessional amazing service

By H Samuel Ltd, December 2020

5 star rating out of 5

3994 reviews on

Initial Washroom Hygiene UK

Excellent standard and friendly service.

By Robert.reid, December 2020

5 star rating out of 5

3994 reviews on

Contact Us

About Initial

Find out more about who we are and how we can help.

1. Contact Initial

Contact us and we will arrange for your local hygiene team to be in touch.

  • Local, expert hygiene surveyors
  • Calls returned within 24 hours (Mon-Fri)

2. Site
Survey

An Initial Hygiene Consultant will perform a thorough inspection of your business and discuss your businesses' specific hygiene needs.

  • Virtual or in-person appointments available at a time of your convenience
  • Physical surveys will adhere to social distancing and face covering guidance

3. Tailored Solution

After finding out your needs, we will recommend a solution based on your specific requirements.

  • Hygiene solutions tailored to your business requirements
  • Products compliant with all hygiene and environmental regulations
  • Discreet installation with no disruption to your business

4. Ongoing Aftercare

Following your installation, we will stay in touch to ensure our products are meeting your needs and recommend any other solutions that may be beneficial to you.

  • A dedicated Account Manager who will deal with any queries
  • Account reviews on a schedule to suit you
Contact Us Today

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