Initial washroom hygiene customer reviews banner

Customer Support

Call us for a free quote on 0800 313 4972  or Contact Us

Servicing British businesses since 1903

Rated Excellent on Trustpilot Committed to customer service

Innovative solutions with industry leading technology

Customer Support

With over 100 years of experience, we understand that customer service must always be a top priority. This page will provide you with all of the information that you need to help keep your account operating smoothly.

Contact us if you have a service query

We pride ourselves on our high standards of customer service and quick response times. If you need any more information about your services then you can find it through any of the means below.

Customer services team

You can call 0800 313 4972 or email [email protected]. Whether you have a service query, complaint or want to change your service frequency we are here to help.

Chat Online

Monday - Friday 08:00 - 17:00

Live Chat Now

Contact us if you have an invoicing query

Keeping track of your finances is vital at the moment. We have a range of methods available to help you see the charges on your account. If you have a general invoicing query, please call us on 0800 313 4972.

eBilling

Sign up to eBilling now to enjoy:

  • Less paperwork to manage
  • A web-based archive which you can access anytime, anywhere

You will need your account number which is found on your invoice to verify your account. Alternatively, please contact 0800 783 2899 or email [email protected] for assistance.

Already have an account? Click here to log in to eBilling.

Direct Debit

Direct Debit is one of the safest and most reliable ways of paying your invoices. Payments are made automatically at regular pre-agreed intervals which means invoices are never forgotten and there's no risk of late payment charges. The Direct Debit Guarantee also protects you and your money.

You can sign up today by calling us on 0203 697 3062 or emailing [email protected]

Contact us if you have a general query

Call us on 0800 313 4972, or complete our contact form and we will call you back as soon as possible.

Contact Us