Initial UK Services

History & Experience

We work with our customers to deliver a wide range of essential support services, which enables them to deliver their core business more effectively.

Initial’s businesses operate in some 40 countries around the world. In the United Kingdom our services include washroom hygiene services, clinical waste and floorcare services.

With continual innovation, advanced management systems, and the highest standards of customer service, we’re recognised as leaders in our field.

We employ over 70,000 people in 40 countries across the globe, but we’re structured to deliver on a local level, so you get the level of service you deserve.

Initial History

Initial began trading in 1903 when an American, Mr. A.P. Bigelow, started a towel rental service for London businesses. Each customer had their initials embroidered on their towels – and so the Initial Towel Supply Company was born. In time the business grew and expanded into many other countries.

Acquired by the Rentokil Plc in 1996, it was renamed Rentokil Initial.

Rentokil’s added international know-how and business acumen to the group’s operations, and today the two businesses still trade separately under the Rentokil and Initial brand names.

Now part of the FTSE 100 Rentokil Initial Group, we are proud to service over 100,000 UK businesses in almost every sector of the UK economy.