Service Promise

Initial Service Promise

We are committed to keeping you healthy by providing high quality hygiene products and services that minimise your risk of exposure to bacteria and other infectious micro-organisms.

We take pride in delivering the highest levels of service to enable you to keep your organisation looking good, feeling healthy and most importantly, hygienic.

Why Initial Hygiene?

At Initial we believe the use of innovative, environmentally friendly products that helps improve and maintain a high level of washroom hygiene is vital for any business.

Our broader approach will assist you in establishing good hygiene practice throughout your organisation, creating a healthier, and more productive environment for everyone.

You can choose from a convenient delivery of hygiene supplies to a complete rental maintenance service.

  • Industry Leading - Our service levels are measured constantly and are amongst the highest in the industry. We have recently upgraded our route planning systems to ensure even better levels of reliability and productivity.
  • Peace of Mind - Our reliable service means you don’t have to worry about how your washrooms are doing or whether your floors are safe, allowing you to get on with running your business.
  • Less Hassle - Our customer service ethos and processes mean that we will always respond to any queries you may have quickly, thoroughly and professionally.
  • Front Line Expertise - All our Customer Delivery Representatives take an exam accredited by the Royal Society for Public Health that covers How Our Products Work, Great Customer Service, Health and Safety and Route Planning. No one else can offer this expertise.

Expert Installation

Fitting out your washrooms needs to be done quickly, efficiently and to high standards. With years of proven expertise in the hygiene sector; you can trust us for excellent results. Our trained technicians will carry out all installation procedures – from sanitising your systems to installing washroom dispensers.

We will agree an installation time that fits with your schedule. All work will be carried out in a discreet and efficient way to ensure as little disruption to your business as possible. We will also clean up after ourselves, leaving behind us only highly serviceable washrooms that will be a pleasure to use for many years to come.

Tailored Service

Each service and process is completely tailored to you. A comprehensive hygiene survey of your washroom by a qualified hygiene expert is provided, tailoring a hygiene service around your specific needs and requirements.

Quick Enquiry Form

If you have a question call us on 0800 313 4972, or for more information about our services, fill in the quick enquiry form below

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