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myInitial - Online Hub

Transparent online reporting tool to save you time

myInitial is an unique online service for our washroom service customers, offering an improvement in the transparency of service that is provided, including signature capture, dates of visits and access to reporting facilities. The aim of this tool is make sure our customers can easily access all there information regarding their account, service and learning materials.

How it Works?




Online Hub

My Service - Find out when your next visit is due, as well as the details of your last visit in our new myService area. You can also find out information about your contract with us here.

My Account - Otherwise known as your e-Billing service, here you will find all the information related to your invoices with us. If you are using the same email for both you will automatically be logged in.

My Support - mySupport is the best way to answer any questions you might have about your service or your myAccount service. Here you can find answers about where to find different information available to you about you service, or contact us.

My Learning - myLearning is Initial's unique CPD-certified e-learning platform, providing you and your staff a means to continue your education and develop your knowledge. All part of your package with us.

With the aid of this tool you are able to have better visibility into your hygiene standards which will aid in your compliance with workplace regulations within your washrooms. 

Not Registered?

If you are not registered for myInitial Online Reporting Tool, please contact your Key Account Manager or customer services for your own unique user login.

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Key Features

  • Data is captured in real time at point of service
  • Data is available to view immediately
  • Completed and planned service visit details logged 
  • Access via a secure user defined login
  • Customised report function
  • Document download function