Initial UK - Specialists in washroom, cleaning, facilities, and clinical waste services

Cisco Systems

Integrated Services-Customers

The Challenge

Late in 2003, FM company Johnson Controls invited tenders for the provision of cleaning services throughout the UK estate of their client, Cisco Systems.  Cisco has sites located at Bedfont Lakes, near Heathrow, Manchester, Reading, Dublin and three smaller premises in Scotland.

On behalf of Cisco, Johnson Controls was seeking a cost reduction coupled with maintaining, or even enhancing, service levels.

The Solution

Initial Integrated Services bid successfully for the three-year contract.  We were able to save approximately 7% on previous costs by putting in a selection of new equipment to increase productivity and reduce labour costs. Additional productivity improvements have been achieved with the introduction of full time operatives; this was combined with the inclusion of a dedicated Account Manager to manage all UK sites.

The Benefits

Our Account Manager is based at Bedfont Lakes, as is the Johnson Controls Account Manager, an arrangement that contributes significantly to best practice and consistent service delivery across all locations.  Effective communication, both formal and informal, ensures that we work together successfully towards shared goals.

The following services are included within this contract:

  • Daily Cleaning
  • Window Cleaning
  • Carpet Cleaning
  • Air Fresheners
  • Clinical Waste
  • Washroom Consumables
  • Feminine Hygiene
  • Pest Control
  • Sharps Bins
  • Multivend

We're here to help

We're here to help

Please do get in touch – we are always happy to talk about your needs and how we can help.

 
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How can we help you?

  • 0800 077 8963
  • Get in touch today
  • 0800 030 4005
  • Clinical & Dental Waste