Initial UK - Specialists in washroom, cleaning, facilities, and clinical waste services

Manchester Airport

Airports-Customers

Solid teamwork, built on long experience and mutual trust, is the key to success in a fast-paced, demanding airport environment.

The Challenge

Airports are busy places of course. Manchester in particular has grown rapidly in recent years. With the extension and development of new facilities, traffic has increased substantially, both on the ground and in the air.

Cleanliness, safety and security are the key requirements here, underpinning smooth operation throughout daily and seasonal fluctuations in demand.

The Solution

Initial Air Services is a long-established partner at Manchester Airport. We've held the contract for more than 20 years - with regular re-tenders every 4 or 5 years throughout that period.

During the most recent round of re-tender, Initial Air Services was successful in gaining the business as sole cleaning contractor for a further four years to 2010. This represents an unbroken tenure of some 24 years.

The support we provide covers an extensive range, from terminal and office cleaning, through toilet and washroom services, to recycling and roadway winterisation.

The Benefits

The key to our success at Manchester Airport is the commitment and flexibility shared by our entire team. Our partnership approach means that our resources are available at any time to meet any eventuality: whether it#8217;s a special cleaning need, a baggage belt failure or a security alert, we’re ready to help.

Detailed work schedules are produced for each area throughout the airport, detailing exactly what work is required at what time, be it night or day. Operations Managers and Duty Officers take charge of monitoring performance and tracking costs.

High priority is also placed on training, and we have a site-based Training Manager who is responsible for ensuring that programmes are developed and implemented to meet needs, including technical skills, time management and customer care.

We're here to help

We're here to help

Please do get in touch – we are always happy to talk about your needs and how we can help.

 
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How can we help you?

  • 0800 077 8963
  • Get in touch today

  • 0800 030 4005
  • Clinical & Dental Waste