Initial UK - Specialists in washroom, cleaning, facilities, and clinical waste services

Helpdesk

Helpdesk

We are totally focused on customer requirements. Anytime there is a query or a need, our Helpdesk is ready to assist.

A simple phone call will see the Initial Helpdesk team raise a log and then forward the details to one of our District Managers. The District Manager then has a set time to take appropriate action. Once that is done, the Helpdesk is advised and the team checks with the site to confirm a satisfactory outcome.

We've also ensured that a complete escalation process is in place, should something unforeseen occur along the way.

We're here to help

We're here to help

Please do get in touch – we are always happy to talk about your needs and how we can help.

 
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How can we help you?

  • 0800 077 8963
  • Get in touch today

  • 0800 030 4005
  • Clinical & Dental Waste